Mortech Customer Success Team

888.529.3590

Forgot your Marksman login information?

For password resets, visit the Marksman login page and click the “Forgot Password” link, which is located to the right of the login button. If you’ve forgotten your customer ID and/or username, contact your company’s Marksman Administrator.

Need additional help with your Marksman account? 

Feel free to contact the Mortech Customer Success team at support@mortech.com or 888.529.3590. For more resources visit the “Help” section inside your Marksman account.

Our Customer Success Team Stats

You will receive a dedicated account manager that will lead you through the entire onboarding process, and be available for support once finished
Our team answers direct calls in an average of
18 seconds
Our team answers direct calls in an average of 18 seconds
90% of support tickets resolved in one touch
90%
of support tickets resolved in one touch
Get a first reply to your email in an average of 1 hour
Get a first reply to your email in an average of
1 hour
A dedicated, self-service help center providing
24/7 support
A dedicated, self-service help center providing 24/7 support

Meet Our Customer Success Team

Brian Kohel | Mortech Customer Success Team

Brian Kohel

Chris Gibbons | Mortech Customer Success Team

Chris Gibbons

Dustin Giddings | Mortech Customer Success Team

Dustin Giddings

Julie Haag | Mortech Customer Success Team

Julie Haag

Samantha Hermann | Mortech Customer Success Team

Samantha Hermann

Tyler Lemkau | Mortech Customer Success Team

Tyler Lemkau

Proven customer success

"Mortech has been a trusted partner of Stride Bank, National Association for over 10 years and we have complete confidence in the mortgage technology services they provide lenders. When our account needs grew exponentially in a very short period of time, their customer support staff was excellent and assisted us with a tremendous volume increase. Great customer service!"

strideBank-logo
Dustin Gerlach
VP Secondary Marketing Manager
Stride Bank, National Association