--- title: Mortech Customer Support description: As a Mortech customer you'll receive ongoing support with password resets and additional account assistance. --- [![Get my demo](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/25649/1c6fbee1-0d0c-4238-8485-13c8e3f73157.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/25649/1c6fbee1-0d0c-4238-8485-13c8e3f73157) [![mortech](https://www.mortech.com/hubfs/2015_redesign/mortech_logos/mortech_logo_white.png) ![mortech](https://www.mortech.com/hubfs/2015_redesign/mortech_logos/rings_logo_white.png) ](https://www.mortech.com/?hsLang=en-us) # Mortech Customer Success Team # 888.529.3590 # **Forgot your Marksman login information?** For password resets, visit the Marksman login page and click the “Forgot Password” link, which is located to the right of the login button. If you’ve forgotten your customer ID and/or username, contact your company’s Marksman Administrator. # **Need additional help with your Marksman account?**** ** Feel free to contact the Mortech Customer Success team at [support@mortech.com](mailto:support@mortech.com) or 888.529.3590. For more resources visit the “Help” section inside your Marksman account. #### Our Customer Success Team Stats You will receive a dedicated account manager that will lead you through the entire onboarding process, and be available for support once finished Our team answers direct calls in an average of 18 seconds ![Our team answers direct calls in an average of 18 seconds](https://www.mortech.com/hubfs/2015_redesign/icons/blueGrey-stopWatch.png) ![90% of support tickets resolved in one touch](https://www.mortech.com/hubfs/2015_redesign/icons/blueGrey-adjustments.png) 90% of support tickets resolved in one touch ![Get a first reply to your email in an average of 1 hour](https://www.mortech.com/hubfs/2015_redesign/icons/blueGrey-email.png) Get a first reply to your email in an average of 1 hour A dedicated, self-service help center providing 24/7 support ![A dedicated, self-service help center providing 24/7 support](https://www.mortech.com/hubfs/2015_redesign/icons/blueGrey-helpCenter.png) #### Meet Our Customer Success Team ![Brian Kohel | Mortech Customer Success Team](https://www.mortech.com/hubfs/2015_redesign/customerSuccessTeam/brianKohel-mortech.png) # Brian Kohel ![Chris Gibbons | Mortech Customer Success Team](https://www.mortech.com/hubfs/2015_redesign/customerSuccessTeam/chrisGibbons-mortech.png) # Chris Gibbons ![Dustin Giddings | Mortech Customer Success Team](https://www.mortech.com/hubfs/2015_redesign/customerSuccessTeam/dustinGiddings-mortech.png) # Dustin Giddings ![Julie Haag | Mortech Customer Success Team](https://www.mortech.com/hubfs/2015_redesign/customerSuccessTeam/julieHaag-mortech.png) # Julie Haag ![Samantha Hermann | Mortech Customer Success Team](https://www.mortech.com/hubfs/2015_redesign/customerSuccessTeam/samantahHermann-mortech.png) # Samantha Hermann ![Tyler Lemkau | Mortech Customer Success Team](https://www.mortech.com/hubfs/2015_redesign/customerSuccessTeam/tylerLemkau-mortech.png) # Tyler Lemkau #### Proven customer success "Mortech has been a trusted partner of Stride Bank, National Association for over 10 years and we have complete confidence in the mortgage technology services they provide lenders. When our account needs grew exponentially in a very short period of time, their customer support staff was excellent and assisted us with a tremendous volume increase. Great customer service!" ![strideBank-logo](https://www.mortech.com/hs-fs/hubfs/strideBank-logo.png?width=250&height=250&name=strideBank-logo.png) Dustin Gerlach VP Secondary Marketing Manager Stride Bank, National Association ### Recent Posts ### Demo [Products](https://www.mortech.com/solutions?hsLang=en-us) [Mortgage Pricing Engine](https://www.mortech.com/mortgage-pricing-engine?hsLang=en-us) [Predictive Analytics](https://www.mortech.com/customer-retention-with-mortech-protection?hsLang=en-us) [Mortgage APIs](https://www.mortech.com/mortgage-apis?hsLang=en-us) [Online Rate Quoting](https://www.mortech.com/online-automated-rate-quoting?hsLang=en-us) [Secondary Marketing](https://www.mortech.com/secondary-marketing?hsLang=en-us) [About Us](https://www.mortech.com/about-us?hsLang=en-us) [Partners](https://www.mortech.com/partners?hsLang=en-us) [Investors](https://www.mortech.com/investors?hsLang=en-us) [Contact Us](https://www.mortech.com/about-us/contact-us?hsLang=en-us) [Testimonials](https://www.mortech.com/testimonials?hsLang=en-us) [News & Events](https://www.mortech.com/mortechnews?hsLang=en-us) [Blog](https://www.mortech.com/mortechblog?hsLang=en-us) [Conference Calendar](https://www.mortech.com/conference-calendar?hsLang=en-us) Follow Us Contact Us [855.298.9327](tel:855.298.9327) [sales@mortech.com](mailto:sales@mortech.com) [support@mortech.com](mailto:support@mortech.com) [Terms of Use](https://www.zillowgroup.com/terms-of-use-privacy-policy/)    |     © 2026 Mortech, a Zillow Group business, All Rights Reserved